Here’s how to get free AKG USB-C earbuds with your Galaxy Note 20 in the US

Samsung Galaxy Note 20 Ultra screen straight on close 2

Galaxy Note 20 Ultra

  • In the US and Canada, there won’t be any Samsung Galaxy Note 20 headphones in the box.
  • However, you can get a complimentary pair by contacting Samsung’s customer care team.
  • The headphones will be AKG-branded USB-C wired earbuds.

When Samsung’s Galaxy Note 20 goes on sale in the US on August 21, it will come with slightly different in-box contents than its international counterparts. Namely, there won’t be any Samsung Galaxy Note headphones to find.

International variants of the phone will come with a pair of complimentary AKG USB-C headphones.

No Samsung Galaxy Note 20 headphones in US boxes

“We are no longer offering wired headphones in the box for our flagship phones in North America,” a Samsung spokesperson told PhoneArena. With more and more people in the US and Canada using Bluetooth headphones with their phones, the company reasoned it didn’t make sense to continue bundling earbuds with its devices.

Related: The best USB-C headphones

The good news is that you can still get a pair of complimentary Samsung Galaxy Note 20 headphones. Better yet, all you have to do is ask. “For those consumers that prefer the USB-C wired headphones, our customer care team can offer them on request,” Samsung said.

We’ve contacted Samsung to get additional details on the process, and we’ll update this article once we hear back. That said, your best bet will likely be to call or message Samsung support once you have your new Note 20 in hand. In the US, you can call Samsung support by dialing 1-800-726-7864. To message them instead, text “HELP” to 62913.

Un comentario sobre «Here’s how to get free AKG USB-C earbuds with your Galaxy Note 20 in the US»

  1. Hello,

    I just got off the phone with Samsung (90+ minutes both 800-SAM-SUNG and Samsung Chat) and no one in either technical or sale support knows anything about free USB-C headphones. One Samsung employee said I should return my Note 20 Ultra 20 5G 512GB phone during the first 15 should a headphone be important to me.

    Another employee said I was discussing a SCAM / FRAUD picked up by your website. Basically saying you didn’t check your facts.

    Who do I contact at SAMSUNG or how do I contact SAMSUNG with the proof? Do you have a SAMSUNG press release? Where did you get your information.

    I really want this article to be true, but after 90 minutes of being told no, send the phone back, scam, etc., I really need your help – please.

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